Help & contact
Answers to the questions people ask most, and a way to reach us for everything else.
How do I pay?
You dial a short code from your own phone to send money to our merchant number — the same way you would pay anyone on EVC Plus. We never charge your phone directly; you send the payment, and your order starts as soon as it lands.
How does delivery work with no street addresses?
You pick your district and add a landmark near your gate — the same way people already give directions here. Your courier calls when they are close.
What is my delivery code for?
It proves the food actually reached you. The courier is only paid once you read them the code, so nobody can mark an order delivered without your say-so.
How do I sign my restaurant up?
Use "Sell your food" from the home screen. We check every restaurant — including a photo of a business licence or ID — before it appears to customers, usually within a day.
How do I become a driver?
Apply from "Drive with us", then come to the office with your ID and vehicle. We check drivers in person because they carry other people's food and money.
My restaurant application has been sitting in review — what now?
Most delays come down to a missing or unclear ID photo. If it has been longer than a couple of days, use the form below and we'll look into it directly.